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Thanks, we’ve got it.

We’re a small, founder-run company, and every support request is read by a real person.

We prioritize urgent issues and problems affecting multiple readers first. For general questions, requests, or account help, please allow up to 3–4 business days for a response.

You may hear from us much sooner, but we’d rather promise thoughtfully and deliver early than make unrealistic response-time guarantees.

And most importantly: your message will never disappear into a void. We will always get back to you.